First Class Concessions

Customer Service

-   Everyone deserves more than, “do you want fries with that?”

At First Class Concessions, Customer Service is King… and Queen, and everything else as well.  Our reputation is earned one customer at a time.  We offer our employees extensive training in the art of what Customer Service really should be, and our philosophy is simple:

  • Every customer is important
  • Every customer will be greeted with a smile
  • Every question will be answered in a friendly manner
  • Every customer will be thanked for their business

And, lest we forget -

  • Every customer’s food, beverage, or retail purchase will be delivered in a quick and efficient manner
  • Every customer will receive value for their dollar

If you would like to offer a compliment, comment, or concern on a customer service experience you’ve had in one of our locations, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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